SMS Terms & Conditions
Utah Home Electric text message communications
Program Description
Utah Home Electric LLC sends customer care text messages about electrical service you asked us for: your service request, estimates (quotes), appointment and service updates (for example, when your electrician is on the way), and related follow-up — such as checking whether you have questions about an estimate or would like to schedule the work.
- Messages are about your own service request and work. We do not use this number for advertising or promotions.
- Messages may be sent on behalf of the Utah Home Electric team member handling your estimate.
- When you reply, a person on our team reads it and answers. We stop automatic follow-ups as soon as you reply.
How You Get These Texts
On our website, you opt in by checking the separate, optional text-message box on our service request form (for example at utahhomeelectric.com/quote) and providing your mobile number. The box is unchecked unless you check it, and your request is handled the same either way. Texts come from (385) 483-0703.
The opt-in text on the form: “Yes, text me about my service request — estimates, appointment and service updates, and follow-up from Utah Home Electric.” — “By checking this box and providing your phone number, you agree to receive SMS customer care messages from Utah Home Electric about your service request, estimates, appointments and related follow-up. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. We will not share mobile information with third parties for promotional or marketing purposes.”
Consent is not a condition of purchase. You may still use our services without opting in to text messages.
Message Frequency
Message frequency varies with your request and appointments.
For each estimate, we send at most three follow-up texts if you have not replied, spread over about ten days (usually around 2, 5 and 10 days after the estimate), and only during daytime hours. After the third, we stop. If you reply, we answer you; any further texts are part of that conversation.
Costs
Utah Home Electric does not charge for SMS messages. However, message and data rates may apply based on your mobile carrier plan. Please contact your carrier for details about your text messaging plan.
How to Opt-Out
You can opt-out of receiving text messages at any time by:
- Replying STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT) to any text message you receive from us
- Telling us in your own words, by text, that you want us to stop
- Calling us at (801) 216-3102
- Emailing us at hi@utahhomeelectric.com
Our messages don't always repeat these instructions, but STOP works on every message. After you opt out, you will receive one message confirming it, and no further texts from Utah Home Electric unless you ask us to start again.
How to Get Help
For assistance with our SMS program:
- Reply HELP to any text message
- Call us at (801) 216-3102
- Email us at hi@utahhomeelectric.com
Privacy & Data Protection
- Mobile opt-in information is never shared with third parties.
- Customer data is not shared with third parties for promotional or marketing purposes.
- Your phone number and consent information are kept confidential.
For complete details, please review our Privacy Policy.
Contact Information
Utah Home Electric LLC
180 N. University Ave, Suite 270
Provo, UT 84601
Phone: (801) 216-3102
Texts: (385) 483-0703
Email: hi@utahhomeelectric.com